Digitel Wireless Access Care Program – WACP™

The Digitel Wireless WACP™ program provides real-time monitoring and comprehensive, centralized management of mesh networks deployed in an enterprise or a service provider infrastructure.

Round-the-Clock Monitoring, Help Desk, and Management: Digitel Wireless notifies clients of any outages or issues affecting service - 24 hours a day, 7 days a week, 365 days per year.

Troubleshooting and Problem Management Digitel Wireless engineers will isolate problems and work with third party vendors within defined limits to resolve problems.

Monitoring of Dedicated Circuits: Digitel Wireless monitors and reports any problems with dedicated circuit interfaces on routers.

Direct Contact: Digitel Wireless will be in direct contact with the circuit provider and work directly to resolve any problems.

Bandwidth Statistical Tools: Digitel provides statistics on bandwidth utilization.

Video Case Study: 
A Lesson in Public Service
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“We have invested over $1,000,000 in the Navini and Cisco infrastructure and now have over 700 subscribers on the network. It is very reliable and we think it is a close as we can get to a licensed wireless broadband infrastructure. Digitel has been tremendously helpful in designing, engineering, deploying, and maintaining our wireless network.”
                                                              Marty Ivey, General Superintendent
                                                              Mayfeld Utilities